FAQ
1. Q: What's the minimum order quantity (MOQ)?
A: For most of our medical products, even an order of just one is warmly welcomed.
2. Q: Can you provide free samples? How long can I get the the samples?
A: Yes.Usually for two or three days.
3. Q: What is the shipping fee of the samples?
A: The shipping fee depends on the weight and package size of the goods and the destination.
4. Q: What's your delivery time?
A:Generally the delivery time is 3-10 days if the goods are in stock. Or it is 15-20 days if the goods are not in stock, and it is according to quantity.
5. Q: How long is the validity of quotation?
A: Generally,our quotations are valid within one month from the date of quotation is sent.The price will be adjusted appropriately according to the price fluctuation of raw material and changes in market .
6. Q: How do you ship the order?
A: Please inform us your preferred shipping way, by sea, by air or by express. We have professional shipping agents to provide the best shipping service and guarantee.
7. Q: What are your methods of payment ?
A: We accept T/T ,LC,Western Union ,Escrow ,Paypal and more.Please suggest your preferred payment method.
8. Q: How long is the warranty of the product?
A. The product warranty is 1 year, and we accept return and replacement.
9. Q: What does your factory do regarding quality control?
A: 100% QC inspection before shipment. Quality control department is specially responsible for quality checking.
10. Q: Can I put my logo on the product?
A: Yes, we support customized products and packaging. Please contact our salespeople for more details.