Medical device distributor solution
Document Overview
Core Topic: A 2 year strategic partnership supporting Indonesian medical device distributor Apotek K 24 with customized digital thermometers, certification support, and end to end service to achieve successful local registration and market launch.
Key Sections: Client Background & Requirements → Market & Channel Survey → Our Factory Advantages→ About our product → Tailored One Stop Solution→ Business Value
Client Background & Requirements
1).Client Profile
- Name: Apotek K 24
- Country: Indonesia
- Business: Leading national pharmacy chain & medical device distributor; 24 hour service, official online platform, wide offline network, multiple industry awards.
- Official Website: apotek-k24.com
Core Challenges
- Needs locally adaptable digital thermometers for Indonesia's pharmacy and consumer market.
- Must complete Indonesia official medical device registration with strict document compliance.
- Requires CCPIT certification and repeated file revisions to meet local regulatory standards.
2).Client Goals
- Launch certified, customized digital thermometers for Indonesia's pharmacy channels.
- Pass local registration smoothly with full legal compliance.
- Establish stable, long term supply for nationwide pharmacy distribution.
- Strengthen product competitiveness in Indonesia's home healthcare market.
Market & Channel Survey
A. Market Survey: Digital Thermometer Industry Trends
- Indonesia's home healthcare market is growing steadily with these key trends:
- High demand for accurate, fast, easy to use digital thermometers in pharmacies, households, and clinics.
- Strict local medical device registration is mandatory for official distribution.
- Consumers prefer products with fever alarm, memory function, and reliable accuracy.
- Pharmacy chains prioritize stable quality, compliant documents, and branded customization.
B. Channel Survey: Indonesia Pharmacy Distribution Advantage
- Apotek K-24's channel strength supports stable sales:
- Large national pharmacy network with strong consumer trust.
- 24-hour offline and online sales coverage.
- Professional medical service team improves product acceptance.
- Suitable for certified medical devices to achieve large scale coverage.
Our Factory's Advantages
Hangzhou Health Shining Electronic Technology Co., Ltd is a leading enterprise dedicated to the research, development, manufacture, and marketing of home healthcare products, including digital thermometers, infrared thermometers, blood pressure monitors, hearing aids, and fetal doppler monitors.
Scale
5,000 ㎡ factory area,
over 100 employees.
Production Capacity
500,000 pcs digital thermometers, 50,000 pcs infrared thermometers, 20,000 pcs blood pressure monitors per month.
Quality System
Fully compliant with ISO 13485; complete management system covering R&D, production, testing, and qualified shipment.
Customization Ability
Professional OEM/ODM for appearance, function, packaging, and branding.
Regulatory Support
Assist with registration documents, CCPIT certification, and cross-market compliance.
Long-Term Partnership
In depth communication, repeated revisions, and stable after service.
About our Product
Model & Core Parameters (HS-18 Digital Thermometer)
Key Parameters
1. Measurement range: 32.0–42.9℃ (89.6–107.6°F)
2. Accuracy: ±0.1℃ (±0.2°F)
3. Beeper function & fever alarm
4. Last measuring reading memory
5. Measurement time:
- Oral: 60±20 seconds
- Armpit: 100±20 seconds
- Rectal: 40±20 seconds
6. Power: 1.5V button battery
Product Selling Points
- High accuracy meets medical grade home use standards.
- Multi-position measurement for family use.
- Fever alarm and memory improve user experience.
- Fast response, lightweight, easy to carry and operate.
- Fully customizable for brand, color, and packaging.
- Compliant with international and local registration requirements
Our Tailored One Stop Solution
We provided a full-cycle compliant solution over nearly 2 years:
- Product Customization: Repeated negotiation and adjustment to fit Indonesia's market demand.
- Document Support: Prepared and revised registration documents per local authority requirements.
- CCPIT Certification: Provided full CCPIT certification to support registration approval.
- Long-Term Coordination: Stable communication for technical, file, and production alignment.
- Face-to-Face Communication: Received client twice in China for exhibitions and in-person meetings.
- Stable Supply Chain: Reliable mass production and delivery for official market launch.
- Apotek K-24 successfully obtained Indonesia medical device registration and expressed high satisfaction with our customization, documentation, certification, and service.
Cooperation Outcomes & Business Value
Key Results
- Completed 2 years of in depth coordination with smooth product customization.
- Successfully supported client to obtain Indonesia official registration.
- Provided full CCPIT certification and compliant document system.
- Held 2 face-to-face meetings during China exhibitions to strengthen partnership.
- Established stable long-term supply for Indonesia's nationwide pharmacy distribution.
Value Summary
This case proves our ability to support overseas distributors with:
- Long-cycle customization and registration support.
- Compliant products, documents, and official certifications.
- Stable production and reliable partnership.
- Smooth local market launch and sustainable sales.
We help global medical device distributors overcome regulatory barriers and build long-term competitive advantage.